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Requests must be made either by using the request slip that came with your last prescription to us or your usual Chemist, or by using our online service.  We can not accept requests by telephone. Please allow 2 working days for your request to be processed.

Our online service is at

If you have not already registered for it you will need to come in to reception to prove your identity and collect a letter with your personal registration details.  We require you to prove your identity because the online service allows limited access to your medical records.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website